Terms & Conditions

This page covers platform usage terms only: how your organisation and its staff may use the Rentisha dashboard. The master landlord-facing Terms of Service — including pricing, service-level commitments (SLA), support response times and termination/renewal terms — is under separate legal drafting, tracked internally as tracker row CL5, and is not yet published here. Until CL5 lands and this page is updated, do not treat this page as a complete or binding commercial agreement.

Rentisha is a property-management application operated by Kigs Apex Solutions. The dashboard lets your organisation manage properties, units, tenants, payments, maintenance and communications.

Your organisation is responsible for its relationship with its own tenants; Rentisha is a software provider to your organisation, not a party to your tenancy agreements.

Your organisation must provide accurate registration details (including its KRA PIN where used for tax invoicing) and keep them current. Staff accounts within your organisation are role-scoped (Super Admin, Org Admin, Manager, Maintenance, Leasing); your organisation is responsible for assigning roles appropriately and for activity under its staff accounts.

Rent and other charges collected through the dashboard are processed via M-Pesa (Safaricom Daraja). Where required, tax invoices are submitted through the KRA eTIMS pipeline. Rentisha facilitates and records these transactions; it does not hold Organisation funds.

Where your organisation processes tenant personal data through the dashboard, Rentisha acts as a data processor on your organisation's instructions, under a Data Processing Agreement that is currently in legal review and not yet published — ask your Rentisha contact for the current draft if you need it ahead of publication. See also our Privacy Policy.

Your organisation and its staff agree not to misuse the dashboard — including attempting to access another organisation's data, disrupting the service, or submitting false or unlawful content. We may suspend accounts that breach these terms.

We work to keep Rentisha available and accurate, but the service is provided “as is”. Committed availability and support-response terms will be set out in the CL5 master agreement once published, not on this page.

We may update these terms from time to time. Material changes will be notified in the dashboard. Continuing to use Rentisha after a change means your organisation accepts the updated terms.

These terms are governed by the laws of the Republic of Kenya. Any dispute is subject to the jurisdiction of the Kenyan courts.

Questions about these terms? Contact Kigs Apex Solutions at info@kigsapexsolutions.com.